Our Response

Update 2nd March, 2021

Isle of Man

Due to COVID-19 restrictions, Isle of Man shops are closed until at least the 23rd of March.

Jersey – All shops are open as normal

Harlow – All shops temporarily closed

Due to COVID-19 restrictions, Harlow shops are closed but will reopen on the 12th of April.

For your safety, special cleaning and social distancing measures have been put in place in all our shops with the help of Direct Eco Solutions.

Customer Unpaid Winnings

Any customer with winnings to collect may claim them by emailing with the following information:

(required bet details are highlighted in the example shown)

  • Bet slip number
  • Date the bet was placed
  • Which shop the bet was placed in

Winnings over £5 will be transferred to your bank account within 3 working days.

Please supply your full name, account number and sort code.

Winnings under £5 please retain your slip until the shop reopens.

All outstanding winnings will be fully honoured.